Free Plumbing Software,
Forever.

Yes, free forever. CRM, estimates, invoicing, online card and ACH payments, automated Google review requests, tip collection, and two-way Google Calendar sync are all included on the free plan. The only thing you ever pay is standard payment processing on cards (~2.9% + 30¢, same as Stripe direct) and ACH (0.8%, capped at $5). No monthly fee, no per-seat fee, no credit card required to sign up.

Yes. Set up a $79 or $99 diagnostic visit on your booking page and Menutize takes the deposit at the time of booking. If the homeowner books the repair, Menutize auto-credits the diagnostic fee toward the repair invoice. Tire-kickers self-select out (the ones calling six plumbers for free quotes never book a paid one), your truck only rolls when there's money committed, and the customer feels great because the fee comes back when they say yes. Most plumbers see close rates jump from ~40% on free quotes to 70%+ on paid diagnostics.

You can publish two service tiers on the same booking page: Standard (next available business day) and Emergency (same-day, evenings, or weekends with a surge price you set — usually +$100 to +$200). Customers see both options at the moment of crisis and pick the one that matches their urgency. The deposit hits your account before you head out, so a 1am callout is paid before it's a callout. Most plumbers report the surge tier quietly funds an extra $1,000-$2,000/mo without changing daytime pricing.

Customers pay by credit/debit card or ACH bank transfer through a payment link sent by text or email. They tap the link, enter the card or routing number once, and pay. Money lands in your bank account in 1-2 business days. Standard Stripe rates apply: roughly 2.9% + 30¢ per card transaction, 0.8% capped at $5 for ACH. Menutize takes zero markup on top of that — the legacy field-service tools usually tack on a 0.5-1% platform fee plus a monthly payment-processing access fee.

Yes — Menutize logs every estimate email open, estimate page view, invoice email open, and invoice view, and notifies you the moment it happens. You stop guessing whether the homeowner has actually seen the water heater quote before you call to follow up. Most field-service tools either don’t ship this or gate it behind a higher tier; we ship it free.

Yes. Set up a maintenance plan once — say, $129/yr for an annual water heater flush plus a drain inspection — and Menutize charges the customer's card on the renewal date, schedules the visits on your Google Calendar, and texts the homeowner a reminder the week of. You stop hand-tracking who paid for what plan in a spreadsheet, and you get predictable cash flow during slower stretches of the year. Most plumbers on Menutize have 25%+ of revenue locked into recurring plans within 12 months.

Yes — two-way sync, included in the free plan. New bookings on your Menutize page show up on your Google Calendar instantly, color-coded by service type if you want. Block time on your phone (a wholesale parts run, lunch, your kid's soccer game, a doctor's appointment) and Menutize won't let customers book over you — that slot vanishes from the booking page until the calendar block lifts. Move a job on the Google Calendar app and Menutize updates the customer's confirmation. Most free plumbing CRMs in this space lock calendar sync behind a $29/mo upgrade because they know it's the feature operators won't quit over. We don't.

Tip prompts appear automatically on the payment screen — same 15/20/25% buttons customers are used to from Square, DoorDash, and the coffee shop. About 12-18% of plumbing invoices come back tipped, usually in the $20-50 range. The tip routes to whichever account the operator chooses, so a tech in the field can actually see and keep what they earned. Most plumbers are surprised how often customers tip once you give them the prompt — especially after an emergency call.

Yes — unlimited users on the free plan. The legacy field-service tools charge per seat ($29-$49 per user per month), so a two-person shop ends up at $58-$98/mo just to let the apprentice see the schedule. Menutize Free doesn't charge per seat, ever. Add the apprentice, the office spouse, the part-time dispatcher, and the second-truck driver — same $0. You can give different roles different permissions, too: the apprentice can mark jobs complete and trigger the auto review request, but only the owner sees the bank deposit data. Most paid plumbing CRMs charge extra for that role separation; we ship it on the free plan.

No, and we don't try to. Menutize handles the front-of-house: customers, estimates, invoices, payments, scheduling, reviews, tips. Your bookkeeper still wants QuickBooks (or whatever they like) for the back-of-house: payroll, sales tax, profit and loss. Export your Menutize invoice and payment data to CSV at any time and hand it off — most plumbing shops do a weekly or monthly drop. We make the export clean so the handoff is five minutes, not five hours.

On the free plan, Menutize earns a small payments fee — about 0.5% on top of the standard processing rate when you take card or ACH payments through the system. There is no monthly fee, no per-seat fee, no upgrade nag, no "premium tier" that quietly takes the features you actually need. If you don't take payments through Menutize, you don't pay us anything — the CRM, scheduling, estimates, and invoicing are still all yours. The math is simple: a plumbing shop running $20,000/mo through Menutize pays us $100/mo on payments. The same shop on a $79/mo CRM pays $948/yr in fees plus the same processing rates — and that CRM doesn't include the review automation, tip prompts, or calendar sync. Operators on the free plan typically pay us less in a full year than one month of the $49/mo platforms.

You set the tax rate per service line — most plumbers tax parts/materials and exempt labor (rules vary by state, check yours). Save your most common service items as a menu, set the tax flag once, and Menutize remembers the right behavior on every future invoice. The tax line prints clearly on the invoice the customer sees, and the totals roll into the CSV export your bookkeeper hands to your accountant. We don't file your sales tax for you; that's your accountant's job. We just make sure the line item is right on every invoice and the year-end total is one click away.

You own your data. Export your customer list, jobs, invoice history, and payment records to CSV at any time, no upgrade required, no waiting period, no support ticket, no "are you sure" dance. We've never built clunky exports on purpose to lock people in — that's the kind of thing we built Menutize to get away from. Cancel any time and walk out with everything. The customer phone numbers and email addresses you imported are still yours; the job history is still yours; the photos you uploaded are still yours. We're a tool, not a hostage situation.

Yes. Menutize is mobile-first — estimates, invoices, photo attachments, and payment collection all work from your phone or tablet, no separate "field" app to install or sync. Sign in once on the truck and the same view your office computer shows is on your phone, with the same customer history and the same service menu. Customers get the estimate or invoice by text or email and approve/pay with one tap on their own phone. Most plumbers send their first estimate from the truck within 10 minutes of signing up.

About 10-15 minutes to be ready to send your first estimate: sign up (no credit card), connect Stripe for payments, connect your Google Business Profile so the auto review request can fire, hook up your Google Calendar for two-way sync, and add a service menu. Most plumbing shops start with five menu items: diagnostic visit, drain clearing, water heater install, faucet/fixture replacement, and emergency call-out. You can import your existing customer CSV later, or just let your customer list build naturally as new jobs come in.