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Appliance repair technician servicing a residential refrigerator
Free for appliance repair techs

Free Appliance Repair Software,
Forever.

Charge the diagnostic up front, photograph the model tag once, send a tier-priced estimate from the kitchen, invoice the moment the dryer drum spins again, and let Menutize text the homeowner a one-tap Google review link automatically. $0/month. Forever.

Free CRM, invoicing & payments — forever. Save $300–$1,000/yr vs the $49/mo platforms.

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What's Free, Forever

Everything you need to run an appliance repair business — and not a feature gated behind an upgrade. No credit card to start. No "trial expired" emails in 14 days.

Customer CRM

Every customer, appliance, model tag photo, and note in one place. Searchable. No per-seat fees.

Estimates & Quotes

Send branded part-and-labor estimates with photo from your phone. Customer approves with one tap.

Invoicing

Auto-generate clean invoices the moment the appliance is back online. No QuickBooks license required.

Card & ACH Payments

Customers pay online. Money lands in your account in 1-2 business days. Standard processing rate, no monthly fee.

Google Review Requests

Auto-text every happy customer a one-tap review link the moment you mark the job done.

Tip Collection

Built-in tip prompts at checkout. Crews actually keep the cash because tips route to the operator.

Built for the way appliance repair actually works.

Appliance repair isn't general handyman work. You're charging a $79-$129 diagnostic before you'll even quote, half your fridge calls are same-day urgent because the food clock is ticking, and you're juggling parts markup, customer-supplied parts, sealed-system surcharges, and home-warranty flat-rate work all in the same week. The free plan accounts for all of it.

Most "free" small-business software is a generic invoice template with a Stripe button bolted on. It works fine for a freelance designer and falls apart the second a homeowner with a freezer full of thawing meat is on the phone at 7pm asking when you can be there. Menutize was built around the four workflows below — the ones that actually decide whether an appliance repair shop makes money this month or just runs the van a lot.

Trip Charge & Diagnostic Deposits

Stop driving for free quotes. Sell a $79, $99, or $129 diagnostic visit on your booking page — Menutize takes the deposit when the customer schedules, then auto-credits it toward the part-and-labor invoice if they approve the repair. The tire-kickers calling six techs for a free quote self-select out, your van only rolls when there's money committed, and the homeowner feels good because the diagnostic fee comes back when they say yes. Most appliance techs see close rates jump from ~45% on free quotes to 75%+ on paid diagnostics, and the no-shows essentially go to zero because the fee was charged at booking.

Same-Day Urgent: Fridge & Washer Leak

A fridge that stopped cooling at 3pm is a different job than a slow dryer on a Tuesday morning — the food-spoilage clock and the water-damage clock are real money for the homeowner, and your booking page should price for it. Publish two service tiers side-by-side: Standard (next available business day) and Same-Day Urgent (priority dispatch with a +$60 to +$120 surge you set yourself). The customer sees both at the moment of crisis and self-selects. The deposit hits your account before you head out, so the urgent slot is paid before it's a slot. Most appliance shops that turn this on report the surge tier quietly funds an extra $800-$1,500/mo without changing daytime pricing.

Photo Log: Model & Serial Tag Capture

The single most valuable photo you take on every appliance repair job is the model and serial number tag — behind the fridge, inside the washer drawer, under the dishwasher kickplate. Snap it once, attach it to the customer record, and it's there forever. When the same homeowner calls back eight months later because a different part failed on the same unit, you pull up the file from the van and you've already got the model number for the parts house. No climbing back behind the fridge. No guessing the year. The customer photo log on the free plan is unlimited — attach the tag photo, the install photo, the broken part photo, and the post-repair "it works" photo to every job.

Annual Maintenance Plans on the Card on File

Sell an annual maintenance agreement — a common one is $129/yr per appliance for a tune-up (washer drum bearings, dryer vent cleaning, fridge coil cleaning, dishwasher seal inspection) — and Menutize charges the card automatically on the renewal date, schedules the visit on your Google Calendar, and reminds the homeowner the week of. A homeowner with three covered appliances at $129 each is $387/yr in predictable recurring revenue per house, and most operators report 20-30% of past customers buy a plan when offered at the end of the original repair. Recurring revenue smooths out the slow weeks and gives you a reason to be in front of the customer once a year before something breaks again.

Three Things Every Appliance Repair Pro Wishes They Had

Most "free" software either nags you to upgrade or leaves out the features that actually move the needle. We made the three biggest ones core to the free plan.

Auto Google Reviews

The moment you mark an appliance repair job complete, the customer gets a one-tap review link by text. No copy-paste. No "I'll do it later." Most operators see their Google rating climb half a star in the first 60 days — and in appliance repair, the next-job pipeline is mostly Google reviews and word of mouth from the homeowner who just watched you save their fridge.

Included free, forever.

Tip Requests at Checkout

Customers see a 15/20/25% tip prompt right at payment — same flow they're used to from Square or DoorDash. Appliance techs on the free plan typically see 10-15% of invoices come back tipped, $15-30 on a service call and occasionally $50+ on an after-hours fridge save — money that was never on the table before.

Included free, forever.

Google Calendar Two-Way Sync

Every booking lands in your real Google Calendar. Block time on your phone — parts pickup, lunch, kid's game — and Menutize sees it and won't let customers book over you. The free plans on most "Jobber alternatives" don't include calendar sync. Ours does.

Included free, forever.

Estimate & Invoice Open-Tracking Free-tier flagship

Menutize logs every estimate email open, estimate page view, invoice email open, and invoice view, and notifies you the moment it happens. You stop guessing whether the homeowner has actually seen the $480 control-board quote before you call to follow up — and you stop wasting follow-up calls on the ones who never opened the email in the first place. On a higher-tier paid platform this lives behind the $49 or $79 wall. We ship it to every appliance repair tech on the free plan because it's how solo operators close the gap on bigger shops with a dedicated office manager calling every quote back the next morning.

Included free, forever.

Why Appliance Repair Businesses Pick Menutize Over the $49/mo Platforms

The legacy field-service tools were built for 20-truck shops. You're a solo or one-helper operation. You don't need a dispatch board with seven-figure routing — you need invoicing that doesn't cost $588/year.

Feature $49/mo platform Menutize Free
CRM, estimates, invoicing Included Included — $0
Online card & ACH payments Standard processing Standard processing — no platform markup
Google review automation Often $20+/mo add-on Included free
Estimate & invoice open-tracking Higher tier only Included free
Tip collection Rarely supported Included free
Google Calendar two-way sync Higher tier only Included free
After-hours / same-day urgent surge pricing DIY workaround Native menu tier
Per-seat fees $29-49 / user / mo $0
First-year cost (1 owner, 1 helper) ~$1,176 $0

Comparison reflects published pricing from common field-service platforms as of May 2026. Card-processing fees still apply on both sides; Menutize uses standard Stripe rates with no platform markup.

“I was paying $79 a month for software that still made me chase a Sunday-night invoice. Switched to Menutize free, turned on the $99 diagnostic deposit, and same-week I stopped rolling for free quotes that turned into nothing. The model-tag photo log alone has saved me three return trips this month, and the open-tracking on estimates tells me which homeowners are actually shopping the price — I quit cold-calling the ones who never opened the email.”

GS
Greg Sutter
Heartland Appliance Service · Des Moines, IA

Appliance Repair Software Questions, Answered

The ones appliance techs actually ask before they sign up.

Is Menutize really free for appliance repair techs? What's the catch?
Yes, free forever. CRM, estimates, invoicing, online card and ACH payments, automated Google review requests, tip collection, two-way Google Calendar sync, and estimate/invoice open-tracking are all included on the free plan. The only thing you ever pay is standard payment processing on cards (~2.9% + 30¢, same as Stripe direct) and ACH (0.8%, capped at $5). No monthly fee, no per-seat fee, no credit card required to sign up. We don't sell your customer data, we don't run ads to your homeowners, and we don't email you twice a week begging you to upgrade.
Can I collect a trip charge or diagnostic fee before I roll the truck?
Yes. Set up a $79, $99, or $129 diagnostic visit on your booking page and Menutize takes the deposit at the time of booking. If the homeowner approves the repair, Menutize auto-credits the diagnostic fee toward the part-and-labor invoice. Tire-kickers calling six techs for a free quote self-select out, your van only rolls when there's money committed, and the customer feels good because the fee comes back when they say yes to the repair. Most appliance techs see close rates jump from ~45% on free quotes to 75%+ on paid diagnostics.
How does the same-day urgent booking work for fridges and washer leaks?
Publish two service tiers on the same booking page: Standard (next available business day) and Same-Day Urgent (priority dispatch with a surge price you set, usually +$60 to +$120). A homeowner with a freezer full of food spoiling or a washer leaking onto the laundry-room floor sees the urgent tier and self-selects, and the deposit hits your account before you head out. The food-spoilage and water-damage clock is the operator's leverage on those calls — Menutize lets you price for it instead of giving urgency away free.
Can I see when a customer opens an estimate or invoice?
Yes — Menutize logs every estimate email open, estimate page view, invoice email open, and invoice view, and notifies you the moment it happens. You stop guessing whether the homeowner has actually seen the $480 control-board quote before you call to follow up, and you stop wasting follow-up calls on the ones who never opened it in the first place. Most field-service tools either don’t ship this or gate it behind a paid tier — we ship it free for every appliance repair tech on the free plan.
Can I attach the model and serial number tag photo to the customer record?
Yes — and it's one of the most-used features for appliance techs. Snap a photo of the model and serial tag on the back of the fridge or behind the washer drawer, attach it to the customer record, and it's there forever. When the same homeowner calls back in eight months because a different part failed on the same unit, you pull up the file from your van and you've already got the model number — no climbing back behind the appliance, no calling the parts house with "I think it's a Whirlpool, late-2010s." Photo storage is unlimited on the free plan.
Can I bill recurring annual maintenance plans on a card on file?
Yes. Set up a maintenance plan once — a common one is $129/yr per appliance for an annual tune-up (washer drum bearings, dryer vent cleaning, fridge coil cleaning, dishwasher seal inspection) — and Menutize charges the customer's card on the renewal date, schedules the visit on your Google Calendar, and texts the homeowner a reminder the week of. A homeowner with three covered appliances at $129 each is $387/yr in predictable recurring revenue per house, and most operators report 20-30% of past customers buy a plan when offered at the end of the original repair.
How do estimates handle the parts markup vs. customer-supplied parts question?
You build the estimate the way you actually price the job. Most appliance techs run two line items: parts (with your typical 30-50% markup over wholesale) and labor (flat-rate or hourly). For a customer-supplied part scenario, you drop the parts line and bill labor only — usually at a slightly higher rate to account for the warranty risk. Menutize lets you save a few common configurations as templates, so a typical washer pump replacement is two taps to estimate. The tier-pricing flow also lets you offer Good/Better/Best on bigger jobs (e.g. OEM part vs. aftermarket vs. used part with a 30-day warranty).
Does Menutize handle home-warranty work for American Home Shield, Choice, and other 3rd-party warranties?
Partially — and we want to be straight with you about what does and doesn't ship today. Menutize does not currently integrate directly with American Home Shield, Choice, 2-10 Home Buyers Warranty, or other third-party home-warranty platforms. There's no API connection, no automatic claim sync. What you can do today: paste the claim number, authorization number, and warranty company name into the customer's notes field manually, attach the dispatch sheet PDF, and bill the warranty company's flat rate as a regular invoice. Native warranty-platform integration is on the long-term roadmap but is not a shipped feature today, and we won't promise it on a date we haven't built to. Most appliance techs we talk to use Menutize for their cash and card customers and keep a separate spreadsheet for warranty claims.
Does the EPA-certified sealed-system surcharge work in Menutize?
Yes. Sealed-system refrigerant work (Section 608 EPA cert required, premium hourly rate) is just another service item with its own price. Most operators set up a separate menu item — say, "Sealed-System Diagnostic & Recharge" at $329 minimum plus parts — so the homeowner sees the premium rate before they book and there's no awkward conversation when you arrive and tell them this isn't a $129 service call. Menutize doesn't track your EPA cert status (that's between you and the EPA); it just makes sure the line item is right on every invoice.
Does it sync with my Google Calendar?
Yes — two-way sync, included in the free plan. New bookings on your Menutize page show up on your Google Calendar instantly. Block time on your phone (parts pickup at the supply house, lunch, kid's game, the day you're picking up a fridge from a buddy's garage) and Menutize won't let customers book over you. Most free CRMs in this space lock calendar sync behind a $29/mo upgrade. We don't.
Will customers really tip an appliance repair tech?
More than you'd think. Once the 15/20/25% prompt is on the payment screen — same flow customers see at restaurants and rideshares — about 10-15% of appliance repair invoices come back tipped, usually $15-30 on a service call and occasionally $50+ on an after-hours fridge save. On a $4,000/wk billing operation that's $200-400/wk you were leaving on the table because nobody was asking. The tip routes to whichever bank account the operator chooses, so a one-helper shop can route the helper's tips straight to the helper.
Do you ship drip SMS sequences for past customers (annual reminder texts, etc.)?
Not on the free plan. Menutize ships single-touch automations free (Google review request the moment a job's complete, the recurring-plan renewal text the week of the visit, payment reminder on overdue invoices). Multi-step drip SMS sequences — like a 6-month-and-12-month maintenance reminder series, or a re-engagement sequence to past customers — live in our $19/mo Automations add-on. We don't pretend that's free; it isn't. The free plan covers the workflows that move money on the next job. Drip sequences are a longer-horizon play that's worth the $19 once you've got 200+ customers in the database.
Can I add my one helper as a second user without paying per seat?
Yes — unlimited users on the free plan. Most appliance shops are solo or solo-plus-one-helper, and the legacy field-service tools punish that exact configuration with $29-49/user/mo seat fees. Menutize Free is unlimited users at $0. The helper gets their own login, their own slice of the calendar, and their own assigned jobs. You can give the helper permission to mark jobs complete (which fires the auto Google review request) without giving them access to the bank deposit data.
Does it handle brand-specific work like Sub-Zero, Wolf, or GE Cafe at premium rates?
Yes. High-end brand work usually carries a premium hourly rate ($175-250/hr vs. your normal $125/hr) because the diagnostic time is longer, the parts are pricier and slower to source, and the homeowner expectations are higher. Set up a separate service tier for premium-brand work in your menu, and customers booking a Sub-Zero compressor diagnosis see the premium rate before they book. The note field on the customer record lets you flag "Sub-Zero specialist" so the auto Google review request knows to ask the homeowner specifically about that experience — high-value reviews on premium-brand work compound fast for SEO.
How does Menutize make money if it's free?
Standard payment processing fees on the cards and ACH our customers run through us — same rate Stripe charges direct, no markup. We make a small spread on a percentage of operators who upgrade to paid plans for crew seats, the Automations drip-SMS add-on, or advanced reporting. The free plan is genuinely free because the unit economics work without charging the bottom-of-funnel one-truck shops anything. Operators on the free plan typically pay us less in a year than one month of the $49/mo platforms.
What happens to my customer data if I leave Menutize?
You own your data. Export your customer list, jobs, invoice history, and payment records to CSV at any time, no upgrade required, no waiting period, no support ticket. We've never built clunky exports on purpose to lock people in — that's the kind of thing we built Menutize to get away from. Cancel any time and walk out with everything.
How long does setup take?
About 10-15 minutes to be ready to send your first estimate: sign up (no credit card), connect Stripe for payments, connect your Google Business Profile for the auto review request, hook up your Google Calendar for two-way sync, and add your service menu. Most appliance repair shops start with six menu items: standard diagnostic ($89-$129), same-day urgent diagnostic, washer/dryer repair labor, refrigerator/sealed-system labor, dishwasher/disposal repair labor, and recurring annual maintenance plan.

Free appliance repair software is finally good.

Estimates, invoicing, payments, Google reviews, tips, calendar, open-tracking — all on the free plan, all the time. Set up takes 10 minutes. No credit card.

Start free — no credit card

Set up in 10 minutes. Free forever. Cancel anytime (but you won't need to — there's nothing to cancel).

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