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Junk removal crew loading a truck at a residential cleanout
Free for junk haulers

Free Junk Removal Software,
Forever.

Have the customer text photos of the pile from their phone, send a volume-tier estimate before the truck rolls, see the moment they open the bid, charge mattress and Freon surcharges automatically, and let Menutize text the customer a one-tap Google review link the second the truck pulls off the curb. $0/month. Forever.

Free CRM, invoicing & payments — forever. Save $300–$1,000/yr vs the $49/mo platforms.

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What's Free, Forever

Everything you need to run a junk removal business — and not a feature gated behind an upgrade. No credit card to start. No "trial expired" emails in 14 days.

Customer CRM

Every customer, job, photo, and note in one place. Searchable. No per-seat fees.

Estimates & Quotes

Send branded estimates with customer pile photos and volume-tier pricing from your phone. Customer approves with one tap.

Invoicing

Auto-generate clean invoices the moment a cleanout closes. No QuickBooks license required.

Card & ACH Payments

Customers pay online. Money lands in your account in 1-2 business days. Standard processing rate, no monthly fee.

Google Review Requests

Auto-text every happy customer a one-tap review link the moment the truck pulls off the curb.

Tip Collection

Built-in tip prompts at checkout. Crews actually keep the cash because tips route to the operator.

Built for the way junk removal actually works.

Junk removal isn't general handyman work. You're guessing volume from a phone-shot photo of a basement corner, charging mattress and Freon surcharges every other job, juggling a hoarder house cleanout that takes four days against Saturday-morning couch hauls, and trying to keep an apartment-turnover property manager on the card on file every month so you stop chasing checks. The free plan accounts for all of it.

Most "free" small-business software is a generic invoice template with a Stripe button bolted on. It works fine for a freelance designer and falls apart the second a property manager wants a recurring monthly cleanout contract for sixty units, or a homeowner sends three blurry photos of a garage and expects a tier price back in ten minutes. Menutize was built around the four workflows below — the ones that actually decide whether a junk removal operation makes money this month or just runs the truck a lot.

Photo-Based Estimates with Volume-Tier Pricing

A wasted truck roll on a job that turned out to be 1/8 of a load costs you the fuel, the helper's time, and the better-paying job you turned down. The customer taps your booking link, snaps three or four photos of the pile from their phone, and the photos drop into a draft estimate in your inbox. You eyeball the volume — 1/8, 1/4, 1/2, 3/4, full — pick the matching tier price ($99 / $189 / $349 / $489 / $629, or whatever your rates are), add any surcharges, and send the bid back. Customer sees the volume tiers and the surcharges itemized, signs, and pays the deposit. The truck doesn't roll until the deposit clears, so you stop eating ghost-jobs at the curb.

Estimate & Invoice Open-Tracking

Junk removal is a high-bid-volume business — a hauler is sending five to fifteen estimates on a busy day. Most of them ghost. The handful that engage are gold. Menutize logs every estimate email open, every estimate page view, every invoice email open, and every invoice view, and pings you the moment it happens. You see the homeowner opened the basement-cleanout bid three times in twenty minutes — that's the one to call right now. The other prospect never opened it — that's a deliverability problem, not a "they're thinking about it" problem. Most field-service tools either don't ship open-tracking or gate it behind their highest tier. We ship it free on the only plan we offer.

Surcharge Line Items, Saved Once

Every load has surcharges, and the dispute at the curb is always about whether the customer "knew" about them. Save your surcharges once and pull them into any estimate with a tap: mattress disposal $30, fridge or freezer with Freon $40, tire $15, hazardous or paint $25, hot tub disposal $250-$400. The customer sees the volume tier plus the itemized surcharges on the bid before they sign. They sign, they pay, and when the truck shows up the math is already settled. No more "wait, I didn't know the dump charges extra for Freon" arguments at the curb. The line items also print clean on the invoice, so the receipt the customer keeps tells the same story as the estimate they signed.

Recurring B2B Apartment Turnover Contracts

Residential pays the bills; recurring B2B pays the truck note. Set up a recurring agreement once — $3,200/month for unit-turnover cleanouts at a 60-unit complex, $1,800/quarter for a small commercial property, $850/month for a real-estate agent's listing prep — and Menutize charges the property manager's card or ACH on the renewal date, schedules pickups on your Google Calendar, and emails them a reminder the week of. Most haulers on Menutize have 25%+ of revenue locked into recurring B2B contracts within a year of starting to chase them. The property manager loves it because they get one statement instead of fifteen scattered invoices, and you stop chasing checks every month.

Three Things Every Junk Removal Pro Wishes They Had

Most "free" software either nags you to upgrade or leaves out the features that actually move the needle. We made the three biggest ones core to the free plan.

Auto Google Reviews

The moment you mark a junk removal job complete, the customer gets a one-tap review link by text. No copy-paste. No "I'll do it later." Junk removal is one of the fastest trades to climb the local map pack because the work is visually dramatic — a basement that was unwalkable an hour ago is now empty, and the customer wants to tell people about it. Most haulers see their Google rating climb half a star in the first 60 days, and the next-job pipeline is mostly Google reviews and word of mouth.

Included free, forever.

Tip Requests at Checkout

Customers see a 15/20/25% tip prompt right at payment — same flow they're used to from Square or DoorDash. Junk removal tips skew bigger than restaurant tips, especially on hoarder cleanouts and estate jobs where the customer's emotional relief tracks how heavy the lift was. About 12-18% of invoices come back tipped, often $40-100 a pop, and bigger on the multi-day cleanouts.

Included free, forever.

Google Calendar Two-Way Sync

Every booking lands in your real Google Calendar. Block time on your phone — dump runs, truck maintenance, lunch — and Menutize won't let customers book over you. The free plans on most junk removal CRMs don't include calendar sync. Ours does.

Included free, forever.

Why Junk Removal Businesses Pick Menutize Over the $49/mo Platforms

The legacy field-service tools were built for 20-truck shops. You're a one-truck or two-truck operator. You don't need a dispatch board with seven-figure routing — you need photo-based estimates that don't cost $588/year.

Feature $49/mo platform Menutize Free
CRM, photo estimates, invoicing Included Included — $0
Online card & ACH payments Standard processing Standard processing — no platform markup
Google review automation Often $20+/mo add-on Included free
Estimate & invoice open-tracking Higher tier only Included free
Tip collection Rarely supported Included free
Google Calendar two-way sync Higher tier only Included free
Recurring billing on card on file (B2B turnovers) Higher tier only Included free
Per-seat fees $29-49 / user / mo $0
First-year cost (1 owner, 1 helper) ~$1,176 $0

Comparison reflects published pricing from common field-service platforms as of May 2026. Card-processing fees still apply on both sides; Menutize uses standard Stripe rates with no platform markup.

“Half my days used to be a wasted truck roll because the photo over text didn't match the actual pile. Switched to Menutize free, set up the volume tiers and the surcharge line items once, and the customer signs and pays the deposit before I leave the driveway. The open-tracking is what surprised me — I closed two cleanouts last week just by calling back when the bid had been opened a second time. The auto Google review request took us from 4.5 to 4.8 in seven weeks.”

NK
Nate Krenshaw
Heave-Ho Junk Removal · Cincinnati, OH

Junk Removal Software Questions, Answered

The ones haulers actually ask before they sign up.

Is Menutize really free for junk removal businesses? What's the catch?
Yes, free forever. CRM, photo-based estimates with volume-tier pricing, invoicing, online card and ACH payments, estimate and invoice open-tracking, automated Google review requests, tip collection, and two-way Google Calendar sync are all included on the free plan. The only thing you ever pay is standard payment processing on cards (~2.9% + 30¢, same as Stripe direct) and ACH (0.8%, capped at $5). No monthly fee, no per-seat fee, no credit card required to sign up.
Can the customer send photos of the pile so I can estimate before the truck rolls?
Yes — and on junk removal this is the feature that saves you wasted Saturday morning truck rolls. The customer taps the booking link from their phone, snaps three or four photos of the pile (garage, basement corner, curbside heap, whatever), and the photos land on a draft estimate in your inbox. You eyeball the volume — 1/8 truck, quarter, half, three-quarter, full — pick the matching tier price, add any surcharge line items, and send the bid back. Most haulers get from photo received to estimate sent in under five minutes. We don't auto-quote the load from the photo (that's a hard problem nobody on the small-business side has solved cleanly yet); a human still eyeballs the volume. But the photos move the bid out of phone-tag purgatory.
Can I price by truck volume — 1/8, 1/4, 1/2, 3/4, full?
Yes. Volume-tier pricing is how junk removal works, so we built the service menu around it. Set five tiers — 1/8 truck at $99, quarter at $189, half at $349, three-quarter at $489, full at $629 (you set the rates) — and the customer sees them as a clean side-by-side comparison on the estimate. They tap the tier that matches the photos they sent, sign, and pay the deposit. The mid-tier upsell is real: most haulers see customers self-select up to the next tier when they're staring at a visual comparison instead of guessing on the phone.
How do I add surcharges for mattresses, Freon appliances, and hot tubs?
Save your surcharge line items once and pull them into any estimate with a tap. Common ones haulers add: mattress disposal $30, fridge or freezer with Freon $40, tire $15, paint or hazardous $25, hot tub disposal $250-$400 depending on the city. The customer sees the base volume tier plus the surcharges itemized cleanly on the bid, signs, and pays. No more "wait, I didn't know the dump charges extra for Freon" arguments at the curb. The surcharges print on the invoice too, so the math is the same on both ends.
Can I see when a customer opens the estimate?
Yes — Menutize logs every estimate email open, estimate page view, invoice email open, and invoice view, and pings you the moment it happens. You stop guessing whether the homeowner has actually seen the cleanout bid before you call to follow up. Junk removal is a high-bid-volume business — a hauler sending five to fifteen estimates a day needs to know which prospects are actually engaged. Knowing which prospects opened the bid twice (and which never opened it at all) is the difference between a 25% close rate and a 45% close rate. Most field-service tools either don’t ship this or gate it behind a higher tier; we ship it free.
What about hoarder house and estate cleanouts that take multiple days?
Hoarder cleanouts and estate jobs are their own beast — multi-day, multi-truck, often a separate dumpster rental, and the volume is anyone's guess until you crack the front door. Set up a multi-day job on the customer record with separate estimate phases (Day 1 assessment + first load, Day 2-4 main cleanout, Day 5 final pass), collect a substantial deposit (most haulers do 30-50% on cleanouts over $2,500), and bill the balance on completion. The photos and notes from each day attach to the customer record, which matters for estate executors and probate attorneys who later ask what was hauled out and on what date.
Can I run recurring monthly apartment turnover contracts with property managers?
Yes. Set up a recurring agreement once — say, $3,200/month for unit-turnover cleanouts at a 60-unit apartment complex, billed on the card on file the first of every month — and Menutize charges the property manager automatically and schedules pickups on your Google Calendar. Apartment turnover is the cash flow that pays the truck note in February when residential calls go quiet. Most haulers on Menutize have 25%+ of revenue locked into recurring B2B contracts within a year of starting to chase them, and the property manager loves it because they get one card statement instead of fifteen scattered invoices.
Can I handle dump-fee pass-through on the invoice?
Yes. Most haulers either bake an average dump fee into the volume tier or pass it through as a separate line item. Add the dump fee as a line on the invoice when you're back from the transfer station — say, $87 for a 1,200-lb load — and the customer sees it itemized cleanly. We don't pull live tip-fee quotes from your local landfill (those APIs don't exist for most municipal dumps); you type the actual number from the receipt. The receipt photo can attach to the invoice for the property manager who needs documentation.
What about same-day vs scheduled jobs?
Publish two service tiers on the same booking page: Standard (next available business day) and Same-Day Priority (today, with a surge price you set, usually +$50 to +$150). Customers see both at the moment they're staring at a pile of debris and self-select. The deposit hits before you head out, so when the same-day customer ghosts you between booking and arrival, you've still been paid for the slot you held. The two-way Google Calendar sync stops you from triple-booking the truck on a busy Saturday.
How do I handle the dispute when the load was bigger than the photo showed?
It happens — the photo showed a half-truck and the actual pile was three-quarter. Menutize handles the bigger-than-photo judgment call cleanly. When you arrive and the volume is bigger than the bid, you generate a quick revised estimate from your phone right there at the curb, the customer sees the new tier price plus any added surcharges, taps to approve, and you load. The original photo, the original tier, the revised tier, and the timestamps all stay on the customer record, so if there's ever a chargeback dispute later, the documentation tells the story by itself.
How do customers pay me through Menutize?
Customers pay by credit/debit card or ACH bank transfer through a payment link sent by text or email. They tap the link, enter the card or routing number once, and pay. Money lands in your bank account in 1-2 business days. Standard Stripe rates apply: roughly 2.9% + 30¢ per card transaction, 0.8% capped at $5 for ACH. Menutize takes zero markup on top of that. ACH is the cheap rail for B2B property-manager invoices — on a $3,200/mo apartment turnover that's $5 instead of $93 if they ran the card.
Can I store a card on file for repeat residential customers?
Yes. Once a customer pays once through Menutize, you can save the card to their record (with their consent — Stripe handles the tokenization). The next time they call about another cleanout, you can charge the card on file directly from the invoice screen, no second payment-link round trip. Useful for landlords with multiple units, property managers running tenant move-outs, and any residential customer who calls two or three times a year. Card-on-file billing is also what makes the recurring B2B contracts run automatically.
How does the automated Google review request work?
The moment you mark a junk removal job complete, the customer gets an SMS with a one-tap link straight to your Google Business Profile review screen — no copy-paste, no hunting for the business name. You connect your Google Business Profile once during onboarding (about two minutes). Junk removal is one of the fastest trades to climb the local map pack because the work is dramatic and customers love showing off the before/after — most haulers see their Google rating climb half a star within 60 days. The next homeowner two blocks over searching "junk removal near me" is going to call the top three results.
Does Menutize sync with my Google Calendar?
Yes — two-way sync, included in the free plan. New bookings on your Menutize page show up on your Google Calendar instantly. Block time on your phone (dump runs, truck maintenance, lunch, your kid's soccer game) and Menutize won't let customers book over you. Most free junk removal CRMs in this space lock calendar sync behind a $29/mo upgrade. We don't. We don't ship native truck-routing or dispatch optimization either — we leave that to your head and Google Maps. For a one-to-three truck operator that's plenty.
Can my customers tip me through Menutize?
Yes. Tip prompts appear automatically on the payment screen — same 15/20/25% buttons customers see at restaurants and rideshares. About 12-18% of junk removal invoices come back tipped, usually $20-50 a pop, and bigger on hoarder cleanouts and estate jobs where the customer's emotional relief tracks how heavy the lift was. The tip routes to whichever account the operator chooses, so the crew lead actually keeps what they earned. Customers who just watched twenty years of stuff disappear from their late mother's house in a single afternoon want to say thank you; give them the way to do it.
Does it work for solo haulers and one-truck operations?
That's exactly who Menutize is for. Solo haulers and two-person crews get unlimited users on the free plan (no per-seat fees, ever) and the workflows are designed for the owner who's also the driver, the dispatcher, and the bookkeeper. The big field-service platforms charge per seat — $49 owner + $29/helper adds up fast — and bury the features a small hauler needs under enterprise complexity. Outgrow Menutize and we have paid tiers; most one-to-three truck haulers never need to.
How does Menutize compare to the $49–$79/mo junk removal platforms?
For a one-truck or two-truck operator, the answer is you stop paying $588 to $948 a year. The legacy field-service platforms were built for 20-truck enterprise shops and bake routing, dispatch boards, and inventory tracking nobody on a small crew uses. Menutize Free does the parts that move money: photo estimates with volume tiers, invoicing, payments, open-tracking, reviews, calendar. If you ever outgrow it, our paid add-ons cover drip email/SMS sequences ($19/mo Automations) or a public booking website on your own domain ($39/mo Site Builder) — but the core CRM stays free.
What happens to my customer data if I leave Menutize?
You own your data. Export your customer list, jobs, invoice history, payment records, and photos at any time, no upgrade required, no waiting period, no support ticket. We've never built clunky exports on purpose to lock people in — that's the kind of thing we built Menutize to get away from. Cancel any time and walk out with everything.
How long does setup take for a junk removal business?
About 10-15 minutes to be ready to send your first estimate: sign up (no credit card), connect Stripe for payments, connect your Google Business Profile for the auto review request, hook up your Google Calendar for two-way sync, and add a service menu. Most haulers start with five volume tiers (1/8, 1/4, 1/2, 3/4, full truck) plus a Same-Day Priority tier and four to six surcharge line items (mattress, fridge w/ Freon, tire, hot tub disposal, hazardous, paint). You can import your existing customer CSV later or just let your customer list build naturally as new jobs come in.

Free junk removal software is finally good.

Photo estimates, volume-tier pricing, surcharges, deposits, open-tracking, recurring B2B turnovers, Google reviews, tips, calendar — all on the free plan, all the time. Set up takes 10 minutes. No credit card.

Start free — no credit card

Set up in 10 minutes. Free forever. Cancel anytime (but you won't need to — there's nothing to cancel).

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